Is Your Phone New or Refurbished?

With how good refurbished phones have gotten, it’s easier for shady dealers and companies to pass off refurbished phones as new ones to unsuspecting buyers to make more profit. Before you go ahead and buy, it’s best to cross-check and make sure you’re getting exactly what you want. Today, we’re going to tell you how you can identify if a phone is new, or if it’s been refurbished.

What is a Refurbished Phone?

Refurbished phones are previously owned or damaged phones that were handed back or sold to retailers to be repaired and then resold. Not all refurbished phones are used phones, some are new phones that were used as display items or opened briefly and returned. We have a whole blog post dedicated to refurbished phones if you’re looking to learn more. With the rise in prices of phones, more people have been looking to purchase refurbished phones, as they are often sold for much less than new phones. However, if you have purchased a new phone especially from an unknown source, you should check to see if your phone is actually new or if it has been refurbished.

Is Your Android New or Refurbished?

IMEI Method

To tell if your Android is new or refurbished, first you have to check your phone’s IMEI. To check if your phone is refurbished by IMEI, you’ll first open your phone app and dial *#06#. If you dial this number correctly, your phone’s IMEI should now be displayed on your screen. Take a screenshot or write the number down on paper.

Next open your settings app, then scroll down to “About Phone”. In your “About Phone” you should see Software Status or just “Status”. Click it. From here you should be able to check your IMEI information.

Now compare the two numbers, if they don’t match, then the Android phone you’re using is not brand new. Another way you can check your phone status using IMEI is to compare the IMEI that is on the phone box with the one from the *#06# lookup method. Ideally, these numbers should match up. If not, that could be a clear sign that you have a refurbished phone.

You can also use your IMEI to check if your phone is new or used by using an IMEI tool like the website SICKW. There are so many checks available on this site, and most can be checked for free. Just be sure to get a sample of the SICKW results before running the IMEI check as they do limit the amount of checks you can run per day, unless you pay for their IMEI service.

Look For Physical Damage

The number one way to tell if a phone is new or refurbished used to be as simple as inspecting the phone’s body. Now, as refurbished phones have improved greatly in recent time so much that some look as good as their new counterparts. Refurbishers can even use new parts when repairing old phones. This means there could be no signs of use and the phone could still be refurbished.

So this method isn’t as effective as it used to be. Especially if you’re dealing with Grade A refurbished phones. If you’re dealing with Grade B or below, with close inspection you should be able to tell it apart from new mobiles. With that being said, always inspect the device for scratches, dents and signs of use. If you find anything, then your device is probably not new.

Check The Box

New phones ship with boxes made by their manufacturers and typically come with in-box accessories such as charging boxes and cables. If a device doesn’t come with a box made by its manufacturer or some items are missing from the box, then it’s most likely a refurbished device. Watch Youtube videos of the device’s unboxing so you’ll know what items should be inside the box. Also be sure to check the box for scruffs, dents and other signs of use. It could be an indicator that the box/device has been used before.

Is Your iPhone New or Refurbished?

Checking to see if an iPhone is used is very straightforward compared to Android. It can be done easily from the settings apps. 

Here’s how:

• First open Settings
• Then go to General
• Then press About Phone

Here, you will find your phone’s serial number. Take note of the first letter of your iPhone’s serial number. If your iPhone’s serial number start with…

M -It is a brand new device 

N -The device was issued as a replacement for an iPhone that developed issues

F – The device is refurbished

P – The iPhone was originally sold with a personalized message engraved on the chassis.

You can also get this model info on SICKW to find out if your iPhone is new or refurbished. However, you may have to pay for some of the IMEI checks.

Is A Refurbished Phone Bad?

This depends. If the refurbished phone was worked on by experts and was done correctly, you should have a perfectly good smartphone option. The other thing to be sure of, is that it was made clear that the device was refurbished when you purchased it, and the price reflected that. If you’re looking for the best refurbished iPhones, make sure to buy from trusted sources that clearly disclose the device’s condition.

If you buy from a reputable phone dealer like SmartphonesPLUS you can get refurbished phones with similar quality to brand new ones for a fraction of the price.